0-3 months

3-6 months

6-9 months

9-12 months

12-18 months

18-24 months

Preloved sets are made from items returned by others and available when preparing your set, so preferences depend on availability. In the New track, we can pick or order items for you, offering more control over customization.

Preloved vs New

Clothes options

Anything else?

Any colors you want us to include if available?

Any colors you prefer to avoid if possible?

What type of bodysuits/tops do you want?

What type of onepieces do you want?

Anything else you want to add? (Note: If you're in the Preloved track, preferences depend on availability)

Selected options:

What’s included?

Your set

Customize your set

Let us know what would work best for you and we'll do our best to take it into account for your next set!

Change your plan

Invite a friend to use UpChoose — they get $15 off their first month, you get $15 in credits.

Sustainability is more fun when shared

Refer A Friend

Babies and infants are much more sensitive to what we put on their skin.

Why Organic?

Extending the life of clothes by just nine extra months of active use would reduce carbon, water, and waste footprints by around 20-30% each (source: WRAP).

Your impact 🙌

Tips to remove stains and keep baby outfits in good condition.

How to Wash &amp; Care for Baby Clothes

UpChoose is a collective benefits model. When you and other members take good care of the items for the next family to use, everyone wins. 🙏

UpChoose works thanks to you

Why Is Organic Cotton Better for Babies?

Learn how to swap sizes when you get your next set of organic baby clothing with UpChoose.

How Swaps Work

Find paid gigs—like content creation, design, and crafting—and use your skills to push sustainability forward.

Community (Paid) Opportunities

Sustainable parenting is more fun together! Invite a friend to use UpChoose — they get $15 off their first month, you get $15 in credits.

Refer A Friend

Resources and tips

Our Concierge team is here to help with any adjustments you need and make UpChoose work best for you.

Interested In A Fresh Start?

Sent! We’ll email you a return label shortly

Could you tell us a bit more about you reason for cancelling? We learn so much thanks to your feedback!

Cancel Membership

Looking to pause or cancel your subscription?

I need support with my subscription

First, you need to request the rutrn label by messaging us. Then, ship your set back.

Request a return label

We want to make sure we provide the highest quality to our customers. That’s why we need to check if the items are in good condition.

We check if your set is okay

After the points above are ticked off, we’ll drop you a confirmation that your subscription was successfully canceled or paused.

We pause or cancel your subscription

How can we help?

Manage Membership

Manage your membership

What do you need h﻿elp with?

Pause Your Membership

Could you tell us a bit more about you reason for pausing? We learn so much thanks to your precious feedback!

Pause Membership

Our Concierge team is here to help with any adjustments you need, to make UpChoose work best for you.

Our Concierge team is here to help with any adjustments you need, to make UpChoose work best for you.&nbsp;

Get Support

Sent! We’ll get back to you shortly

Manage your subscription

You haven't scheduled a subscription yet. Your Timeline will appear here when you schedule your first delivery.

Your next payment of $49.00 will be charged on 1st November 2021. You still have $249.00 in your Gifts &amp; Credits balance.

Billing

You can view and customise your plan details below

Your plan details

Choose a week when you would like to receive your next set. We advise giving 1-2 weeks (preferably 2) heads up when rescheduling for an earlier date.

Reschedule your delivery

Please ship your set back within (about) 5 days of receiving your new set to avoid delays for the next family. You can leave it where your mail/package is picked up, drop it at your local post office, or schedule a free USPS pick-up <a href="https://tools.usps.com/schedule-pickup-steps.htm" rel="noopener noreferrer" target="_blank" style="background-color: rgb(255, 255, 255);">here</a>.

Send back within 5 days

It helps protect them during transportation and facilitates the inspection process. Thank you!

Return clothes washed, dry, and folded

Check your set picture under the "View my Set" button to make sure you include all the items.

Make sure all items are included

Thank you for returning your set so the next family can enjoy it too!

How to return your previous set

Thank you for reaching out! We’ll get back to you as soon as possible

Your message title

Message us

Thanks for sharing your feedback!

Your feedback was received, thanks for sharing!

Submit your feedback

Your feedback helps us learn what works best for you and improve your experience.

View your set &amp; submit feedback

View and manage your orders and subscriptions.

Message us here or text Concierge at +415 650 4553

Need help?

Support

Happy unboxing — we hope you love your new set!

Hurray, your set has arrived

Your set should arrive within 3-4 working days.

Your set is on its way!

This way, we make sure to send the next size when you need it!

Please confirm your next swap date

Your delivery date is confirmed and we’re excited to prepare your next set.

We’re preparing your set

And being a part of our UpChoose community! The next family will enjoy it soon.

Thank you for returning your set...

We're excited to prepare your next size soon. You can still reschedule or make changes.

Your next set is scheduled

Timeline

Welcome Home, {userName}

Returned sets

Please ship it back within about 5 days. Thanks to you, the next family will enjoy organic clothes too!

It’s time to send back your previous set

Don’t forget to set the delivery date.